Most email accounts you set up in Outlook use either POP or IMAP protocol to connect to their servers. This is what you need to set it up the first time so everything works right. If you forgot, and if this is the only part that needs to be configured, follow the instructions under this.
- Fire up the email client and go to the File Here, choose Info, and then Account Settings, followed by Account Settings once more.
- When the window for this come up, move to the E-mail tab, choose New, and then Email Account. After that hit Next.
- On the next screen, check the box beside Manually configure server settings or additional server types. Hit Next
- In the next dialog, go to Internet E-Mail and move to the User Information Here, choose the type of account that you’re setting up, and furnish information on the incoming and outgoing mail servers. Call your ISP if there are doubts about either.
- Go to the Logon Information heading and type in your personal details like user name and password. If you want the password to be remembered, tick the box next to that required option.
- Hit More Settings and then Next. In the Outgoing Server tab, choose the following two options: My outgoing server (SMTP) requires authentication, and Use same settings as my incoming mail server. Hit OK to come out of that.
- Back in the Internet Email Settings window, hit Test Account Settings, and when that’s done, hit Next and then Finish.
With that you’ve set up your webmail account in Outlook with the right server type. It should work fine if you entered the details right, and selected the proper settings. Most time when people seek help with Outlook issues, it turns out that they didn’t type in their details properly. All of this information is treated as case sensitive, which is a fact that some people forget.
So if you get an error message, and your first instinct is to call up support, hold off a while. Verify that your details were entered correctly, and if they were, proceed to find and avail software assistance. You can get help with Outlook issues online, especially those to do with the connection or the mail. PST files are another source of issues, so check that out too if you can.