One of the main problems users encounter with Outlook, is that it stops working, or cannot be launched the way it usually is. Most of the times, this has to do with the PST or OST file being corrupted. By fixing this, you can usually get Microsoft Outlook to start working fine. But first, you need to know what went wrong with the file.
Sometimes, it’s the size of the PST that’s the problem. If this happens, then chances are you’ve been using the application for a long time. The 32 bit Windows versions only allow for the PST file size to get to 2GB, and beyond that you start getting problems. If this is the case in your PC, then you can cut the file down to a manageable size, using a tool from Microsoft called pst2gb. But be aware that doing this will surely cost you some of the data you had in the file. This will be the same size as the excess you have over the 2GB limit.
Other reasons why you might be facing launch problems, include a possible virus or malware infection. Or maybe the data got corrupted because of an improper shutdown. Sometimes, this even happens for no apparent reason. Whichever be the case, you can avoid the file data corruption in different ways.
There’s the scanpst.exe program, which lets you scan the PST file for errors and inconsistencies. This is a tool which comes along with most versions of the Outlook client. It’s not exactly intuitive, but it manages to detect a wide range of corruption issues, and correct them. There is of course the risk of being left worse off because you don’t know how to handle this tool. Search for Scanpst.exe and you’ll find posts detailing how this utility works, and instructions on how to use it.
You might not be a fan of the DIY approach, in which case you probably lean towards the prospect of availing assistance with the problem fixing. This is much easier than going through a computer manual and whatnot, and there are some tech support services that can help you out with easy PST recovery.
The main thing to remember is to make a backup of what data you have right now, so that nothing will be irrecoverably lost. You might not need it after you get Microsoft Outlook working properly, but it’s better to be safe.
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